This one is really frustrating me.

I have a complex issue that requires me to input lots of information and a fairly long remarks entry with many bullet points. By the time I get the last bit of data in and save the issue I am Logged Out, meaning I have to enter all the data again. After the first time I learnt my lesson and copied all my entries to Notepad, but even then by the time I get round to setting it out and entering all the fields I get logged out.

I know the time limit for inactivity for being logged out is a security thing, but firstly I am not inactive, I'm entering data. Second thing is I'm the admin and should have the option of remaining logged in indefinitely. Third I should be able to change the log out time somewhere because it's way too short.

Thanks.

Installed edition.

As to timeout. It's hard to judge when it exactly timed out. I only know when I go to save an issue that I have spent around 10 minutes working on I get the "you have been logged out", and I have to reenter everything again. The second time I anticipated this and had copied a lot of the stuff to Notepad and pasted it, made a few changes and was still timed out. That time it was less than 10 minutes.

I'll see what I can do with OCTools.